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Privacy policy

Privacy policy

This Privacy Policy describes how Gluta White (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from 347376-eb.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. The revised version will be posted on the Site with an updated "Last Updated" date.

Information We Collect

1. Information You Provide Directly

  • Name, address, phone number, email.

  • Order details including billing/shipping address, payment confirmation.

  • Account information including username, password, security questions.

  • Shopping behavior, cart items, wishlist, and product reviews.

  • Customer support communications.

2. Information Collected Automatically

  • Cookies, pixels, and similar technologies to track usage, device info, browser info, IP address, and interaction with the Site.

3. Information from Third Parties

  • Service providers, Shopify, and payment processors for order fulfillment.

  • Marketing or advertising partners for tailored communications.

  • We are not responsible for accuracy or practices of third-party websites.

How We Use Your Information

  • To provide and manage services, process orders, handle returns/exchanges, and maintain accounts.

  • Marketing & Promotions: to send relevant offers, updates, and advertisements.

  • Security & Fraud Prevention: to detect and prevent unauthorized activities.

  • Customer Support: to respond to inquiries and improve our Services.

Cookies
We use cookies to improve user experience, remember preferences, and run analytics. You can block or remove cookies via your browser, but some features may not work correctly.

Disclosure of Personal Information
We may share personal information with:

  • Service providers (e.g., payment processors, fulfillment, IT support).

  • Business and marketing partners for advertising and promotions.

  • Affiliates within our corporate group.

  • Legal authorities when required by law or to enforce our rights.

User-Generated Content
Content you post publicly, like reviews, may be visible to others. We are not responsible for its privacy or security once shared.

Third-Party Websites
Our Site may contain links to other websites. We are not responsible for the privacy practices of these external sites.

Children’s Data
The Services are not intended for children under 13. If you believe your child has provided information, contact us to request deletion.

Security and Retention
We take reasonable measures to protect your information. Retention depends on account maintenance, legal obligations, or business purposes.

Your Rights

  • Access, correct, or delete your personal information.

  • Limit or opt-out of targeted advertising.

  • Withdraw consent where applicable.

  • Manage communication preferences (unsubscribe from promotional emails).

International Users
Your personal information may be processed or stored outside Pakistan, including the United States. Transfers comply with applicable laws to ensure protection.

Contact
For questions or to exercise your rights, email us at: glutawhiteofficial.pk@gmail.com
Address: Garden East, Khalid Center, Office No. 3, 1st Floor, Karachi, Pakistan